Shipping policy
Shipping Policy
Thank you for shopping with Mythical Fragrances. Each order is carefully handcrafted, packed, and prepared with care.
Processing Time
Please allow 2–5 business days for order processing before shipment.
Processing times may increase during:
- Holidays
- Sales events
- New product launches
- High order volume periods
You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping
We currently ship within the United States.
Estimated shipping times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping delivery estimates are provided by the carrier and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package size
- Shipping destination
- Selected shipping method
Free shipping may be offered on qualifying orders during promotions or at designated order totals.
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout.
Mythical Fragrances is not responsible for packages delivered to incorrectly entered addresses.
If you notice an address error, please contact us immediately at:
We cannot guarantee changes once an order has been processed or shipped.
Lost or Stolen Packages
Mythical Fragrances is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is marked delivered but cannot be located, please contact the shipping carrier directly.
Heat & Weather Disclaimer
Candles are sensitive to extreme temperatures. During warmer months, products may soften or melt during transit.
Minor cosmetic imperfections caused by heat do not affect product performance and are not considered defects.
If your order arrives severely damaged due to heat exposure, please contact us within 7 days of delivery with photos of the product and packaging.
Damaged Orders
If your order arrives damaged during transit, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will work with you to resolve the issue as quickly as possible.
Contact Us
For shipping questions or concerns, please contact:
support@mythicalfragrances.com