Return & Refund Policy

At Mythical Fragrances, each product is handcrafted with care. Due to the handmade nature of our candles and home fragrance products, we do not accept returns on used or opened items.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

[YOUR EMAIL HERE]

Please include:

• Your order number
• Photos of the product
• Photos of the packaging if applicable

We will gladly work with you to provide:

• A replacement
• Store credit
• Or a refund when appropriate

Non-Returnable Items

The following items are not eligible for return or refund:

• Used candles
• Burned candles
• Opened wax melts
• Custom or limited-edition items
• Clearance or sale items

Handmade Product Disclaimer

Due to the handcrafted nature of our products, slight variations may occur, including:

• Minor frosting
• Slight color differences
• Small surface imperfections
• Slightly uneven tops

These natural variations do not affect product performance and are not considered defects.

Shipping Issues

Mythical Fragrances is not responsible for:

• Shipping delays caused by carriers
• Lost or stolen packages marked as delivered
• Incorrect shipping addresses entered at checkout

Please double-check your shipping information before placing your order.

Heat & Weather Disclaimer

During warmer months, candles may soften or melt during transit. Minor cosmetic imperfections caused by heat do not affect candle performance and are not considered defects.

If your order arrives severely damaged due to heat exposure, please contact us and we will review the issue on a case-by-case basis.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding your order, please contact us at:

support@mythicalfragrances.com